08-31-2022 06:01 AM
Need to run the Diagnostic routine to see what has failed
To run the Diagnostic routine, with the PC off, start tapping the "Esc" key, while still tapping the "Esc" key press the start button.
Keep tapping the "Esc" key until a pop-up menu appears. Then pick Diagnostics, F2.
Report back with the results.
Also when posting back with the results, please post the complete model number for the AIO as there are many different models in the Hp pavilion 23 all in one's
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