• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-12-2021 05:03 PM

HP Recommended

Nothing works 

1 REPLY 1

‎03-12-2021 06:29 PM - edited ‎03-12-2021 06:31 PM

HP Recommended

Hi,

 

It is best to provide a product number (Link). The product number provides insight on the hardware installed in your PC and the age of your PC.

 

Your problem description is vague. Need more detail.

 

Sleep mode can suggest many issues.

 

For example, you start the PC. But there is no video so the monitor goes to sleep. This could be a PC hardware problem.

 

Regards

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.