-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
Create an account on the HP Community to personalize your profile and ask a question
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
HP Recommended
Greetings,
Welcome to the forum.
I am not a HP employee.
You need to replace the HDD ASAP.
You may have to remove the existing HDD and internally connect this drive to a different PC as a SATA data drive or use a SATA to USB adapter to connect to a external USB port on a different PC.
No guarantees if you can recover data using either method. Data recovery depends on the condition of the bad HDD.
Enabling Legacy support was a good trouble shooting option but I think you have HDD failure.
Regards
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community