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Brandik8732
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Message 1 of 2
194
Flag Post

My computer kept saying smart hard disk imminent failure

‎01-07-2020 11:40 PM

HP Recommended
Product: Hp notebook

It wont let me start in safe mode.  I enabled legacy in bios to try shift f8, but now I'm stuck on logo screen.  

1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
Flag Post

‎01-08-2020 12:47 AM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You need to replace the HDD ASAP. 

 

You may have to remove the existing HDD and internally connect this drive to a different PC as a SATA data drive or use a SATA to USB adapter to connect to a external USB port on a different PC.

 

No guarantees if you can recover data using either method. Data recovery depends on the condition of the bad HDD.

 

Enabling Legacy support was a good trouble shooting option but I think you have HDD failure.

 

Regards

 

 

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