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- HP Community
- Desktops
- Desktop Boot and Lockup
- My computer will come on but then displays a message that st...

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10-03-2019 05:33 PM
I will turn my computer on. The computer comes on but then a message appears that States "DVI No signal" it has other words in the message but all I could get before another message appears that States "Going to sleep mode" then a black screen
10-03-2019 05:45 PM - edited 10-03-2019 05:46 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
The error you are seeing usually means you should reseat video connections to the monitor and the DVI out port on your PC or try a new video cable.
The discrete graphics card or onboard graphics could also have failed.
Reseat the discrete graphics card or replace this device. Or try onboard graphics if available.
Install a discrete graphics card if you: have an open x16 slot on the motherboard and are currently using onboard graphics.
Regards