My desktop is not restarting

[Lil_Cee]

It's a hp pro desktop

[Deep_World]

Hi @Lil_Cee,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• The exact HP desktop model you’re using.
• What happens when you try to restart  does the screen stay black, do you see any error messages, or does the system power off but fail to start again?
• Does the desktop restart correctly if you perform a full shutdown and then power it back on?

In the meantime, here are some troubleshooting steps you can try:

• Power Reset: Shut down the computer completely, unplug the power cable, press and hold the power button for 15 seconds, then reconnect and try starting again.
• Check Fast Startup: Go to Control Panel → Power Options → Choose what the power buttons do and disable Turn on fast startup. This can sometimes interfere with restart.
• Update BIOS and Drivers: Use HP Support Assistant to check for the latest BIOS and chipset updates, which may resolve restart issues.
• Safe Mode Test: Try booting into Safe Mode (press F11 or Shift + Restart) to see if the system restarts properly there. If it does, a driver or software conflict may be the cause.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World