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‎10-25-2024 11:04 AM - edited ‎10-25-2024 11:05 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D119AV)

A minute ago my laptop had 0% charge and now its 100% (literally in 1 minute). Once i take the plug off after 5-10  minutes it shows low battery and shuts down immediately after. Its working when plugged in, but shuts down when charging is removed 

Category:
1 REPLY 1

‎10-25-2024 11:35 AM

HP Recommended

Hi @11shreya 

 

test the battery by turning on the device, press the F2 key several times, run the test to see if it passes or if there is a fault ID.

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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