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HP Recommended
HP All-in-One - 20-c219in

My pc turns on and gets stuck on boot it says scanning and repairing device then turns off.

Again it turns on gets stuck on the boot says scanning and repairing then turns off it continues to do this.

Also the pc was on for like 2 hours nothing changed and kept repeating the same issue

1 REPLY 1
HP Recommended

Hi @Snapshot4,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop that is not booting up.

-Perform a power drain on your PC.

 

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC and wait for the PC to boot into Windows now.

 

-Kindly refer to the steps on this link to perform system restore on your laptop and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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