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HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E2AV)

Yesterday my computer was working fine (Jan 8 23) and next morning (Jan 9 23) my pc will turn on (light, monitor, mouse, and keyboard all turn on) but on the boot up loading screen freezes, and I tried as much as I could such such ad un plugging it and problem shoots. 

1 REPLY 1
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Hi @EthanW2,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing boot issues with your HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E2AV).

 

Please follow the steps listed below for BIOS recovery:

1. Turn off the computer and keep the power adapter plugged in.

2. Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

4. The HP BIOS Update screen displays, and the recovery begins automatically. Follow any on-screen prompts to continue the start up to complete the recovery.

You may also check the link: https://support.hp.com/us-en/document/c02693833

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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