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- HP Community
- Desktops
- Desktop Boot and Lockup
- My pc will turn on and will not get past boot screen

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01-09-2023 06:22 PM
Yesterday my computer was working fine (Jan 8 23) and next morning (Jan 9 23) my pc will turn on (light, monitor, mouse, and keyboard all turn on) but on the boot up loading screen freezes, and I tried as much as I could such such ad un plugging it and problem shoots.
01-17-2023 04:18 AM
Hi @EthanW2,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing boot issues with your HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E2AV).
Please follow the steps listed below for BIOS recovery:
1. Turn off the computer and keep the power adapter plugged in.
2. Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
4. The HP BIOS Update screen displays, and the recovery begins automatically. Follow any on-screen prompts to continue the start up to complete the recovery.
You may also check the link: https://support.hp.com/us-en/document/c02693833
Let me know if this helps and have a nice day ahead.
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