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‎09-29-2021 12:31 PM

HP Recommended
Product: No 15 notebook
Operating System: Microsoft Windows 10 (32-bit)

It worked fine up till yesterday and then I need it restarted for some reason I restarted it and it goes straight to a blue screen that has keyboard layouts and it starts with the US and goes to a bunch of other ones and then it'll go over to an advanced option and I can't do a factory I can't do it on a restore or anything like that on it and nothing nothing of their Works how can I get this back to operating right

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1 REPLY 1

‎10-01-2021 12:33 AM

HP Recommended

@BigDaddywill63 -- if you do get to "Advanced Options", which options did you try? Did you try "System Restore", to "time-warp" your computer back to a previous date/time when it was working?

 

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