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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Desktops
- Desktop Boot and Lockup
- My screen stuck on “preparing automatic repair”

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04-19-2024 02:03 PM
Hello, I’ve turned on my computer, it said enter but locker so I searched and found my bit locker and entered it in and it was correct, and brought me to a “preparing automatic repair” blank screen and it was stuck on that screen. I retried by powering off but it still stayed on the same screen.
04-19-2024 02:22 PM
What caused the problem in the first place?
Power glitch? Upgrade to windows 11 from 10?
Microsoft or HP update? Add a new device, memory, etc?
BIOS upgrade that went wrong?
Have you run diagnostics?
Tap the ESC key after powering on and press F2 to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update.
If you can pass diagnostics then boot windows into safe mode and try to repair it.
Click here to see how to start your system in safe mode.
Skip down to "Enter Safe Mode from outside Windows" and use the F4 key for safe mode
Bring up the window device manager and look for errors.
If you find an error then try to update the driver.
Possibly system files are corrupted. You need to run the system file checker when in safe mode.
This third party site explains how to use DISM and SFC to repair your windows system. Run only SFC. Do not run DISM unless SFC reports it cannot fix the corruption.
How to use SFC or DISM to repair Windows
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