Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP EliteDesk 800 G3 Base Model Small Form Factor PC

Hello, I’ve turned on my computer, it said enter but locker so I searched and found my bit locker and entered it in and it was correct, and brought me to a “preparing automatic repair” blank screen and it was stuck on that screen. I retried by powering off but it still stayed on the same screen.

1 REPLY 1
HP Recommended

 

What caused the problem in the first place?
Power glitch? Upgrade to windows 11 from 10?
Microsoft or HP update? Add a new device, memory, etc?
BIOS upgrade that went wrong?

Have you run diagnostics?
Tap the ESC key after powering on and press F2 to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update.


If you can pass diagnostics then boot windows into safe mode and try to repair it.


Click here to see how to start your system in safe mode.

Skip down to "Enter Safe Mode from outside Windows" and use the F4 key for safe mode



Bring up the window device manager and look for errors.
If you find an error then try to update the driver.

Possibly system files are corrupted. You need to run the system file checker when in safe mode.

This third party site explains how to use DISM and SFC to repair your windows system. Run only SFC. Do not run DISM unless SFC reports it cannot fix the corruption.
How to use SFC or DISM to repair Windows


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.