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‎12-23-2021 08:52 AM

HP Recommended
Product: HP Pavilion Gaming Desktop TG01-2170m CTO
Operating System: Microsoft Windows 11

After upgraded the windows 11. My Desktop is died, I am getting black screen. My product is in warranty. But Not able to reach HP for support. The bots are not getting connections to real person or Phone number. 

i dont have the  boot usb drive.  There were no upgrade in hardware. This system is as such delivered by HP.

is there better way to get support from HP.

Category:
1 REPLY 1

‎12-23-2021 09:49 AM

HP Recommended

@Dhandu -- i don't have the  boot USB drive

 

For free, see: Download Windows 11 (microsoft.com)

 

to create a bootable USB memory-stick.

 

 

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