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Zebel
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Message 1 of 4
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Need BIOS password for HP ENVY Phoenix Desktop _ removing jumpers did not help

HP Recommended
HP ENVY Phoenix Desktop
Microsoft Windows 10 (64-bit)

I've tried to enter to the BIOS section in my pc but it needs password, I did not set any password on it.

I've tired to remove(put on the other side) both jumpers for bios and cmos on the motherboard but it did not help.

please help me what I need to do

thanks

 

3 REPLIES 3
Lil_Boy_Blue
Level 12
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Message 2 of 4
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HP Recommended

Hi

Can you try a password, upto 3 guesses?

Post any error code.

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Zebel
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Message 3 of 4
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HP Recommended

Hi, thanks for your response. 

Yes it shows a blue box on the screen and I can enter upto 3 password in there.

 

 

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Zebel
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Message 4 of 4
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HP Recommended

There is no error code, after I enter something in thete 3 times, it will reboot and goes back to regular windows boot

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