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HP Recommended
HPE-190t
Microsoft Windows 10 (64-bit)

My HPE-190t froze when downloading email to Outlook (very strange). Nothing helped, did not respond to ctrl-alt-del. I held down power until it turned off.  Now when I tried to turn it on, it just gives me a beep pattern of 1 short, 1 long. Please note that the web page often mentioned for beeps, "Computer beeps or a light blinks during startup", only covers blinks. There is nothing about beeps. I don't know what the product code for my system is, but underneath the cabinet there is a black sticker that says "System Number" BN405AV#AVA, so maybe that is it.  There is a serial number, which I think I'm not meant to provide. There is a separate black sticker that says BID = A1NAV 6PcA5 and a lot of stuff after "Feature Byte =". At the bottom, that sticker says HPE - 190t. I hope all that is enough to identify my system, and that you can decipher the beep code.  Many thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Greetings @RP1024 

 

I'm pretty sure your PC's BIOS is Legacy. HP no longer lists or I can't find the Legacy BIOS error codes.

 

A 1:1 beep code could be a memory problem.

 

Try each stick of HP factory memory, one at a time, in each memory slot to check for a successful POST. You might also have to try a compatible replacement stick of memory.

 

Again, the above memory suggestion as the cause of the 1:1 POST beep error code is a guess. The PC could have a different problem such a graphics card issue or even a corrupted BIOS.

 

Regards

View solution in original post

3 REPLIES 3
HP Recommended

Greetings @RP1024 

 

I'm pretty sure your PC's BIOS is Legacy. HP no longer lists or I can't find the Legacy BIOS error codes.

 

A 1:1 beep code could be a memory problem.

 

Try each stick of HP factory memory, one at a time, in each memory slot to check for a successful POST. You might also have to try a compatible replacement stick of memory.

 

Again, the above memory suggestion as the cause of the 1:1 POST beep error code is a guess. The PC could have a different problem such a graphics card issue or even a corrupted BIOS.

 

Regards

HP Recommended

Thanks so much for your help.  From my own poking around, I also feel that the likely meaning of the beep pattern is a memory problem.  I tried testing the memory sticks individually in each slot but still go the same beeps.  So, I don't think I'll be able to fix this.  I've removed the hard drives, and they are OK, so that's a win.  Thanks again.

HP Recommended

Greetings @RP1024 

 

My pleasure.

 

Regards

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