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HP Recommended
tg01-2003w

alright.  received a gaming desktop from a friend I'm trying to fix. for some reason, he turned off his desktop halfway though a bios update and it corrupted the recovery files on the nvme? and bios? anyways, the bios is corrupted.  when I turn on the pc it says its trying to recover the bios, fails and says I need to download the bios files and create a bios recovery flash drive. well I tried downloading the files on another computer, which DOESNT give me the actual bios files, tries to update on my personal computer instead which doesn't work for me. I can't find ACTUAL bio files, only updates that ONLY run under software. when I do look for files under this certain system (tg01-2003w) it claims my board is erica6, its not, looking at the board it says erica3_erica5. I'm pretty tech savvy, I've tried everything but actually try to flash the bios, because I CANT find actual bios files.  yes I tried holding down B and windows key, turning it on, or the V key and windows key, doesn't work. I just want to know where I can find a FULL BIOS file, so I can repair this. thanks!!

3 REPLIES 3
HP Recommended

Hi:

 

The motherboard specs for the TG01-2003w PC indicate that it has an Erica6 motherboard with a SSID of 8906.

 

HP Pavilion Gaming Desktop TG01-2003w PC Product Specifications | HP® Customer Support

 

See if this works:

 

Plug a USB flash drive into a working PC's USB port.

 

Download and run this BIOS update on another PC.

 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8906)

 

F.31 

 

https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149715.exe 

 

It should only give you one option, after you click Next, and that is to create a recovery USB flash drive to recover another HP device.

 

I just used the above file and a USB flash drive on my Dell Optiplex 7020 MT to create a BIOS recovery drive for the HP TG01-2003w PC.

 

After the process has completed you should see a message with instructions for how to recover the BIOS on the PC where the update had failed:

 

1. Power off the device to be recovered.

 

2. Insert the USB flash drive into a USB port.

 

3. Power on the device.

 

4. The device may reboot up to 3 times with indicator lights on the keyboard flashing, or the screen appearing blank for short time.

 

Hopefully, that will fix the problem for you.

 

That would be the only suggestion I can offer.

 

HP Recommended

i will go ahead and try this, and yes even though the model says the board is an erica6, when I open up the case and  look at the board, it says ID19 erica3_erica5. if this works I will let you know, thanks again. 

HP Recommended

You're very welcome.

 

The parts list also indicates the PC came with an Erica6 motherboard and an AMD Ryzen5-5600G processor.

 

HP PartSurfer

 

The Erica5 motherboard does not support an AMD Ryzen5-5600G processor.

 

HP Desktop PCs - Motherboard Specifications, Erica5 | HP® Customer Support

 

Neither does the Erica3:

 

HP Desktop PCs - Motherboard Specifications, Erica3 | HP® Customer Support

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