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- Need new passport on BIOS startup for desktop

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09-12-2016 10:25 AM
My computer is the HP pavilion p6-2466eo.
High,
Bios refuses to startup after a HD-crash. The BIOS launches a request for a ""power-on-password" which I do not know. Understand this is used to be registred on the HD, but is no longer available after the HD-failure.
The motherboard is H-Joshua H61-uATX.
On this board the BIOS-Recovery pins are different from in the HP-documentation.
HP-doc shows 6 pins, the real thing is there are 7, room for 8 with 1 pins missing.
The service doc suggests to fidle-around the jumpers, but my reality is different and I cannot follow this rcommendation
In short:
HD-crash and replaced with new one, but BIOS requires a power-on password, which I am missing.
Jumper recommendation in HP-doc. is different from the reality.
What to do ?? Thanks for suggestions
Solved! Go to Solution.
Accepted Solutions
09-12-2016 12:39 PM - edited 09-12-2016 12:40 PM
Hi:
Please see the link below...Follow the instructions under the jumper settings>clearing the password settings.
Now the instructions as written are not complete.
I have re-written the instructions so that you will be able to clear the BIOS P/W.
- Turn OFF and unplug the computer.
- Move the jumper from pins 2-4 (default) to pins 4-6.
- Plug the PC back in, and power it on. The password should now be cleared.
- Turn OFF and unplug the computer.
- Then move the jumper back to the default position (pins 2-4).
- Plug the PC back in, and turn ON the computer
Look at the motherboard illustration on the link above.
It appears to me that the clear CMOS/Clear BIOS password jumpers are those two blue thingies just above the dark and light blue SATA ports.
The jumpers will be labeled in white ink on the motherboard as to which is which.
You just need to move the BIOS password jumper, not the clear CMOS jumper.
09-12-2016 12:39 PM - edited 09-12-2016 12:40 PM
Hi:
Please see the link below...Follow the instructions under the jumper settings>clearing the password settings.
Now the instructions as written are not complete.
I have re-written the instructions so that you will be able to clear the BIOS P/W.
- Turn OFF and unplug the computer.
- Move the jumper from pins 2-4 (default) to pins 4-6.
- Plug the PC back in, and power it on. The password should now be cleared.
- Turn OFF and unplug the computer.
- Then move the jumper back to the default position (pins 2-4).
- Plug the PC back in, and turn ON the computer
Look at the motherboard illustration on the link above.
It appears to me that the clear CMOS/Clear BIOS password jumpers are those two blue thingies just above the dark and light blue SATA ports.
The jumpers will be labeled in white ink on the motherboard as to which is which.
You just need to move the BIOS password jumper, not the clear CMOS jumper.
09-13-2016 08:57 AM
Thank you for the solution! I tried to follow HP's instructions on the Joshua motherboard page
http://support.hp.com/us-en/document/c03135925
but the steps for clearing the CMOS password did not include starting the computer once with the jumper on 4-6.
Big Kudos!