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‎03-16-2020 06:30 PM

HP Recommended
Product: HP Envy All-in-One - 27-b245se
Operating System: Microsoft Windows 10 (64-bit)

i updated BIOS firmware to the latest version on my HP Envy All-in-One - 27-b245se. Upon restart, I received a blue BIOS recovery screen stuck at at 77%. I tried windows + V and B and also tried the USB flash drive BIOS utility from HP with the updated BIOS. That turned the screen black. Power light is on and it acts like it tries to read the USB but still a black screen. 

HP will not provide me a link to download the original/old BIOS. Can anyone  help? I'm not sure what the version is I need but it's not the version on the HP site which is the updated in January 2020 version.  I feel like that would fix the problem.

1 REPLY 1

‎03-16-2020 07:54 PM

HP Recommended

Hi:

 

Go to your PC's W10 driver page at the link below.

 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-27-b200-all-in-one-desktop-pc-series/193905...

 

Click on the BIOS link.

 

Click to expand the BIOS update file listed there.

 

When you expand that line, you will see a Previous Version line to click on and expand.

 

There you will find a listing of the previous BIOS update files you can download.

 

F.06 would be the oldest one you can roll back to.

 

 

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