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HP Recommended
HP ENVY x360 -15z-ds000 CTO

We need to know if there is any way to find out what email account is connected to our laptop's account. We have all the passwords and information regarding the laptop, but don't know our email. We don't have any other email or phone number connected to it since it was used specifically for making an account for the laptop. It is also currently bitlocked because of an incident that broke the screen. If we go in person, will they be able to link our information to an email, or is there a way we can do it online/through the bitlocked laptop? We also aren't sure what kind of windows 10 it is, the BIOS simply says Win10.

1 REPLY 1
HP Recommended

hi

sorry, I don't quite understand!
if it's your computer, you should know what email you used..

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