cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
4 3 0 0
Message 1 of 9
383
Flag Post
HP Recommended

Need to recover bios outside of Windows 10

While updating the bios on a 690-0013w, my system froze and consequently beeps while trying to boot. The recovery options of building a flash drive using the flash image utility, will not work under Windows 7. Any other options to build a flash disk with the proper bios?

8 REPLIES 8
Highlighted
Level 6
380 380 34 72
Message 2 of 9
360
Flag Post
HP Recommended

Need to recover bios outside of Windows 10

Have a look at this document & see if it helps: https://support.hp.com/au-en/document/c02693833

0 Kudos
Highlighted
New member
4 3 0 0
Message 3 of 9
332
Flag Post
HP Recommended

Need to recover bios outside of Windows 10

Yes, I have tried that solution already. To no avail. 

0 Kudos
Highlighted
Level 12
7,542 7,510 318 674
Message 4 of 9
330
Flag Post
HP Recommended

Need to recover bios outside of Windows 10

Hi

 

Just to supplement the excellent answer given by Hibb1....

 

https://support.hp.com/gb-en/product/hp-pavilion-gaming-690-0000-pc-series/19769765/model/23376997

https://support.hp.com/gb-en/product/hp-pavilion-gaming-690-0000-pc-series/19769765/model/23376997/d...


Hopefully one of these documents will cover (and solve) your problem...

https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8433)

F.31 Rev.A 12.5 MB May 14, 2019 Download

 

if in doubt please ask.


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Highlighted
Level 12
7,542 7,510 318 674
Message 5 of 9
317
Flag Post
HP Recommended

Need to recover bios outside of Windows 10

ELSE

if you have access to  7zip

then the attachment (hopefully) is a zipped 

flash drive.

The 3 directories made into D.7z

 

D:\>dir
Volume in drive D is HP_TOOLS
Directory of D:\

05/12/2019 10:39 <DIR> HP
05/12/2019 10:39 <DIR> EFI
05/12/2019 10:39 <DIR> Hewlett-Packard
05/12/2019 10:42 5,135,514 D.7z

 

 

OR NOT

 

Ask me in a PM if you want to try again with transferring the zip file.


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Highlighted
New member
4 3 0 0
Message 6 of 9
265
Flag Post
HP Recommended

Need to recover bios outside of Windows 10

The content is not in zip or 7zip format compression. Unfortunately, it will not work without crashing, either. Do you have any way of performing the procedure with it, and possibly posting the results/files in a dropbox?

0 Kudos
Highlighted
Level 12
7,542 7,510 318 674
Message 7 of 9
234
Flag Post
HP Recommended

Need to recover bios outside of Windows 10

Hi

If i knew what a dropbox was then I can try.

 

 


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Highlighted
New member
4 3 0 0
Message 8 of 9
215
Flag Post
HP Recommended

Need to recover bios outside of Windows 10

I meant google drive, actually. Is that feasible for you? 

0 Kudos
Highlighted
Level 12
7,542 7,510 318 674
Message 9 of 9
199
Flag Post
HP Recommended

Need to recover bios outside of Windows 10

If you have a private area I could be given a one off upload to, then yes.

 

via PM of course.


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation