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TysonBriggs
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Need to recover bios outside of Windows 10

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While updating the bios on a 690-0013w, my system froze and consequently beeps while trying to boot. The recovery options of building a flash drive using the flash image utility, will not work under Windows 7. Any other options to build a flash disk with the proper bios?

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Hibb1
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Have a look at this document & see if it helps: https://support.hp.com/au-en/document/c02693833

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TysonBriggs
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Yes, I have tried that solution already. To no avail. 

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Lil_Boy_Blue
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Hi

 

Just to supplement the excellent answer given by Hibb1....

 

https://support.hp.com/gb-en/product/hp-pavilion-gaming-690-0000-pc-series/19769765/model/23376997

https://support.hp.com/gb-en/product/hp-pavilion-gaming-690-0000-pc-series/19769765/model/23376997/d...


Hopefully one of these documents will cover (and solve) your problem...

https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8433)

F.31 Rev.A 12.5 MB May 14, 2019 Download

 

if in doubt please ask.

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Lil_Boy_Blue
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ELSE

if you have access to  7zip

then the attachment (hopefully) is a zipped 

flash drive.

The 3 directories made into D.7z

 

D:\>dir
Volume in drive D is HP_TOOLS
Directory of D:\

05/12/2019 10:39 <DIR> HP
05/12/2019 10:39 <DIR> EFI
05/12/2019 10:39 <DIR> Hewlett-Packard
05/12/2019 10:42 5,135,514 D.7z

 

 

OR NOT

 

Ask me in a PM if you want to try again with transferring the zip file.

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TysonBriggs
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The content is not in zip or 7zip format compression. Unfortunately, it will not work without crashing, either. Do you have any way of performing the procedure with it, and possibly posting the results/files in a dropbox?

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Lil_Boy_Blue
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Hi

If i knew what a dropbox was then I can try.

 

 

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TysonBriggs
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I meant google drive, actually. Is that feasible for you? 

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Lil_Boy_Blue
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If you have a private area I could be given a one off upload to, then yes.

 

via PM of course.

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