Neither Disk Sanitizer or Secure Erase is avalible

[MajesticBells]

I want to use Disk Sanitizer or Secure Erase, but neither is present in my BIOS.

It's an EliteDesk 800-G1 Version 2.15.1236 (I tried to add it to add to my profile, but my s/n was not accepted.)

So what do I do now?

[Raqeeb26]

Hi @MajesticBells ,

Hope you doing well 

To securely erase or sanitize the hard drive on your HP EliteDesk 800 G1, you can try below mentioned steps :

• Please ,find the below bios simulator for 800 series

https://h10032.www1.hp.com/ctg/Manual/c06714311.pdf 

Under page number 2, select security section and go to hard drive utilites then:

If you are not getting this secure erase  then :

• 1. Update the BIOS:
     • Visit the HP Support website and enter your product details manually (you can use “HP EliteDesk 800 G1” if the serial number is not accepted).
     • Download and install the latest BIOS version available for your model.
     • After updating, restart the device and check if the  Secure Erase option appears under Security > Hard Drive Utilities in BIOS. https://h10032.www1.hp.com/ctg/Manual/c06714311.pdf 
  2. Alternative Option – HP Cloud Recovery
     • If the options are still not available, you can perform a secure data wipe using HP Cloud Recovery Tool or other secure data erasure utilities like Windows Reset (Remove Everything).  https://support.hp.com/za-en/document/ish_4511095-4511141-16 HP Cloud recovery tool is available in microsoft store ,once you install it, you can search in widows search and run as admin 

Hope this helps solve your issue