New HP Omen 35L Won't Boot After Removing and Re-Inserting Graphics Card; 3 Long + 3 Short Beeps

[mblack24]

Hey there!

I just purchased a new Omen 35L on Saturday, and it's been working for the few days that I've had it until today. This evening, I opened up the case to add a second NVMe SSD. To do so, I removed the graphics card, inserted the SSD, then re-inserted the graphics card.

After plugging everything back in, I heard the 3 long beeps followed by three sort beeps, which from what I understand indicates a problem with the graphics card. Unplugged everything, opened the case back up, removed the graphics card and the SSD, put the graphics card back in, ensuring it was seated correctly, and tried agin. Same thing happened with the beeps.

Following this, I also tried resetting the CMOS using the CMOS Reset button on the back of the PC, with no change.

Is there anything else I'm missing? As I said, the PC is only a few days old, and I can't think of any way I could have possibly damaged the graphics card.

Thank you for any help you can provide.

[BeemerBiker · Accepted solution]

Make sure the PCIe power leads are properly inserted all the way into the graphic card.

Look at the fans on the GPU. They should spin up immediately then slow down.

Use a mirror and a light to examine the socket the graphic board is in. 

I have an Omen 30L case I got on eBay and it is crowded and not easy to see if the card is correctly inserted.

The end can rise up or you can completely put it next to the socket instead of in it.  This happened to me.

[mblack24]

The tip about checking the fans on the GPU was exactly what I needed. The lights on the side of it were on, but the fans weren't spinning. Turns out I only plugged in the 3x3 power cable and not the 1x2 cable next to it (not sure what they're called, so I'm going with that). Thanks so much!

[BeemerBiker]

I am glad you got it working.

Out of curiosity, if you get a chance can you look at your motherboard and see if it has a jumper or a switch to re-flash the original factory bios?

I bought an HP shire motherboard and it has jumpers in case the bios get corrupted.

According to Google's AI, most if not all Omen have a bios restore jumper or switch but the Omen laptops do not have any and I nave not seen many HP Omen desktops other than that shire motherboard