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HP Recommended
HP Pavilion Desktop PC TP01-3000i (4M0K0AV)
Microsoft Windows 11

Scenario: Computer is in Sleep mode, either due to inactivity or because I put it in Sleep mode. Maybe 25-30% of the time, keyboard or mouse activity will wake it back up, but more often than not, I have to hold the power button to force a shutdown, then start it back up completely.

 

Is Sleep mode just plain broken on this machine? Is there a way to get it to wake as expected?

1 REPLY 1
HP Recommended

@Dooney22 

 

Welcome to the HP support community.

 

I understand that your notebook does not wake up from sleep mode, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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