• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-07-2020 12:56 PM

HP Recommended
Product: XOH86UA#ABA

boot device not found it says please install an operating system on your hard disk but I never had one mine was already installed through the internet I believe. I've gone to the www.hp.com/go/techcenter/startup I followed all of the steps and nothing changed. I ran the system diagnostics and my hard drive isn't the issue it's completely fine. My laptop is out of warranty, what am I supposed to do?

15811053222311019792445199173016.jpg

1 REPLY 1

‎02-07-2020 01:35 PM

HP Recommended

Hi:

 

If the hardware passed all of the tests, using another Windows PC, you can create a bootable USB recovery drive to reinstall Windows, the drivers and software that originally came with your notebook.

 

Here is an info link for how to use that utility.

 

https://support.hp.com/us-en/document/c06162205

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.