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No boot device found

‎02-07-2020 12:56 PM

Product: XOH86UA#ABA

boot device not found it says please install an operating system on your hard disk but I never had one mine was already installed through the internet I believe. I've gone to the www.hp.com/go/techcenter/startup I followed all of the steps and nothing changed. I ran the system diagnostics and my hard drive isn't the issue it's completely fine. My laptop is out of warranty, what am I supposed to do?

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HP Recommended

No boot device found

‎02-07-2020 01:35 PM

Hi:

 

If the hardware passed all of the tests, using another Windows PC, you can create a bootable USB recovery drive to reinstall Windows, the drivers and software that originally came with your notebook.

 

Here is an info link for how to use that utility.

 

https://support.hp.com/us-en/document/c06162205

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