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‎10-24-2018 01:59 PM

HP Recommended
Product: HP EliteDesk 800 G1 Small Form Factor PC
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

My PC, running Windows 10, stays in autodiagnostic loop. Booting in safe mode is impossible, after selecting startup options and restart, no menu appears. The hard drive check fails with codes

9u4141-000999-x87sl1-60s203

or

9u4141-000998-x87sl1-61aa03

The drive is readible when I boot from a rescue CD. 

What do these errors mean, is the hard drive fixable?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-24-2018 02:23 PM

HP Recommended
Hi: The exact message of the code is: Hard Disk 1 Full Test Failure This means the hard drive will have to be replaced, and the operating system reinstalled. If you can read the data on the hard drive, if there is a way to copy what you need to a portable storage device, you may want to give that a try.

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1 REPLY 1

‎10-24-2018 02:23 PM

HP Recommended
Hi: The exact message of the code is: Hard Disk 1 Full Test Failure This means the hard drive will have to be replaced, and the operating system reinstalled. If you can read the data on the hard drive, if there is a way to copy what you need to a portable storage device, you may want to give that a try.
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