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HP Recommended
HP Pavilion All-in-One - 27-a227c

My mouse nor the keyboard communicate with the computer.

1 REPLY 1
HP Recommended

@L26_ 

 

Its specs

 

          https://support.hp.com/us-en/document/c05403973

 

Looks like KB and mouse are not wireless. Please plug them to USB ports. If wireless please plug USB dongle to USB port and check batteries and turn on for both of them

 

Regards.

 

 

BH
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