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Locked

‎04-19-2022 05:20 PM - last edited on ‎04-19-2022 06:06 PM by Moderator

HP Recommended

My stepdad passed away in September from COVID and now my mom is locked out of her all-in-one due to no password how can she reset it with no usb or restore disk

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‎04-19-2022 06:06 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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