cancel
Showing results for 
Search instead for 
Did you mean: 
dmh520
New member
3 0 0 0
Message 1 of 2
237
Flag Post

No pin login

HP Recommended
Hp desktop

When waking up my hp desktop, the box to type in my pin is not there. Keyboard and mouse don’t work. Computer goes back to sleep after a few seconds. It worked less than 24 hours ago. Help please!

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,947 2,577
Message 2 of 2
Flag Post
HP Recommended

@dmh520,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation