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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Boot and Lockup
- Not booting after ram upgrade
Create an account on the HP Community to personalize your profile and ask a question
02-06-2024 07:16 PM - edited 02-06-2024 07:21 PM
I am guessing I didnt do a good enough job verifying compatibility, unless HP does something hardware/software related to block non HP parts. The image is the old and new ram, top is factory while bottom is the new ram. I ordered two of the bottom one to use the full 8G specification.
Edit: as this website seems to kill photo quality. The characters on the ram read: (top and bottom) 4GB 1Rx16 PC4-2666V-SC0-11
02-06-2024 07:54 PM - edited 02-06-2024 07:54 PM
https://ro.pcpartpicker.com/list/
Go to website when looking for upgrades, check to see if what you bought is compatible