• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-23-2021 01:34 AM

HP Recommended
Product: HP All-in-one 24-g014
Operating System: Microsoft Windows 10 (64-bit)

I'm getting that error when running the .exe AND, when I attempt the usb option, I have secure boot disabled, and legacy enabled. I then press ESC when restarting then choose the usb...I then just get a blank screen and nothing happens. 

 

What is going on and how to I get the update? Is there an alternative method??

Category:
1 REPLY 1

‎06-25-2021 10:38 AM

HP Recommended

Do you have a strong reason to apply the BIOS update?

Was the computer working correctly with the original BIOS ?

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.