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1 REPLY 1
09-06-2020 11:15 AM
I reviewed your post and I understand that you are unable to click on any icons after logging in to Windows.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Do you see the desktop screen?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
NOTE: Follow step 1,2 and 3 from the above article.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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