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‎12-08-2022 03:10 PM

HP Recommended
Product: OMEN 25L Desktop PC GT12-1000a (ID 1Z1C0AV)
Operating System: Microsoft Windows 11

Hi - I've a stock Omen 25L gaming desktop with Windows 11. 


There was a pending windows update last night and I rebooted with the option of applying updates. 

 

Post reboot - it automatically went into a BIOS update screen, completed the update and then it would not boot up. 


The lights and the fan come on, but I get a black screen only. The keyboard is not responsive. 

 

I've tried holding down the windows button and the B button during bootup to attempt a BIOS recover but that does not work.

 

The PC is under 12 months old but the warranty status according to HP is 'third party'. 


Can someone help please? 

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