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‎05-07-2022 11:57 AM

HP Recommended

Is there still no resolution to this issue? I just bought a new 30L Omen and it's very frustrating

1 person found this reply helpful
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‎05-13-2022 12:51 PM

HP Recommended

Power button inop. I have to unplug it to get it back on. It’s not sleeping, it’s in a coma.

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‎05-13-2022 12:54 PM

HP Recommended

I was on my way out to return it. But I thought I would give them a chance to fix it. 

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‎06-02-2022 02:07 PM

HP Recommended

DON'T RETURN IT!!!

I got mine at best buy a few days ago and found this in another HP thread: 

https://h30434.www3.hp.com/t5/Gaming-Desktops/Omen-30L-often-does-not-wake-up-from-sleep/td-p/813733...

 

Follow the instructions in the top comment after clicking this link.  I read somewhere else that you have to wait 24 hours and then a new "HP Firmware" update was available.  That was accurate and today I installed the firmware update and it wakes up from sleep now!  Good luck and I promise this will work.

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‎07-23-2022 09:32 AM

HP Recommended

I had the same problem with the Omen 40L.  I have it hooked up to an LG 32UN880-B monitor with a USB cable running from the back of Omen to the LG monitor. I have a Corsair keyboard and mouse connected to the back of the monitor using USB.

The problem seemed to be the USB SuperSpeed 10 Gbps port on the Omen. When I switched to the 5Gbps USB port on the back of the Omen, sleep mode worked fine.

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