-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Operating system boot mode change
![Sign in](/html/assets/sign-in-banner.png)
Create an account on the HP Community to personalize your profile and ask a question
08-21-2021 06:08 PM
I've been trying to update windows 8.1 completely so I can update to windows 10 I read on quite a few websites that if I disable secure boot it will allow me to successfully install some of windows 8.1 updates that I have been having issues with Well I've made it to the secure boot page in the boot system configuration but when I go to type in the password to confirm the changes it doesn't do anything thing it acts like it doesn't even recognize that I've typed the password. How do I disable secure boot why isn't the computer responding to the confirmation code? I've tried typing it slower and it didn't work either.
08-21-2021 06:27 PM
Hi:
Unless you have already tried to update to W10 and it failed, I would just try updating the PC to W10 as is.
You can do that for free by clicking on the blue Update Now button at the link below.
Download Windows 10 (microsoft.com)
You may not be able to disable Secure Boot unless you enable Legacy mode first.
This document provides the whole procedure.
You can skip the preliminary restore your PC to its original configuration section, as that is not applicable.
One thing you should be aware of, and that is sometimes if you enable legacy mode, you won't be able to boot into Windows, because the legacy boot structure is different than in UEFI mode.
So, if that happens, go back into the BIOS, and disable legacy mode and see if you can leave secure boot disabled until after you do the updates to W8.1 that you want to do.
08-21-2021 08:22 PM
Tried updating to Windows10 as is and it just keeps erroring....So I read that sometimes it won't update if windows 8 1 isn't fully up to date. I will try enabling legacy first instead of trying f to enable legacy and disable secure boot at the same time. Brb
08-22-2021 06:34 AM
Unfortunately, I don't know why you can't disable secure boot when you enable legacy mode.
One other thing you can try to upgrade to W10, if you have not done so already...
Make a bootable USB installation flash drive with the media creation tool.
Do not boot from it.
Be in Windows, plug the flash drive in a USB port click on This PC or My PC (Whatever it is called in W8.1).
Then click on the flash drive to view the files.
Double click on the setup file and see if W10 will install that way.
Didn't find what you were looking for? Ask the community