• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
8MP64AV_2-N
Microsoft Windows 10 (64-bit)

Just got this computer today, unboxed it, plugged everything in and when I click the power button, it peeps a sequence 5 times in a row then the beeping stops and the light flashes green. The sequence is 3 long beeps followed by 2 shorter beeps.

 

I have tried connecting to different monitors and none of them are appearing with a boot screen. All these monitors worked just minutes ago with my old PC. 

3 REPLIES 3
HP Recommended

hi

contact the dealer
in general this code corresponds to a memory problem
By being very careful, you can always open and check if the modules are plugged in correctly

HP Desktop PCs - Computer Does Not Start and Emits an LED or Beep Code | HP® Customer Support

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

One blink per second means that the power supply is off, or in cold redundancy. Cold redundancy means one power supply is in an efficient low-power state, and it is not activated until it is needed.

HP Recommended

@Nwilliams1215 wrote:

Just got this computer today, unboxed it, plugged everything in and when I click the power button, it peeps a sequence 5 times in a row then the beeping stops and the light flashes green. The sequence is 3 long beeps followed by 2 shorter beeps.

 

I have tried connecting to different monitors and none of them are appearing with a boot screen. All these monitors worked just minutes ago with my old PC. 


 what are you talking about @Johnharper241 
as mentioned if it is this error code!

The red light blinks three times, and then two, short white light blinks (3 long red, 2 short white)

This condition indicates a potential memory failure.

https://support.hp.com/us-en/document/ish_1997210-1528385-16

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.