cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Ballaimpalass
New member
1 0 0 0
Message 1 of 2
286
Flag Post

P6823w

HP Recommended
p6823w
Microsoft Windows 7 (64-bit)

Please Help! I am a beginner with computers, so I figured I would attempt to upgrade my old desktop. So I added 3 2x8 pc3-10600u 4gb sticks of ram. The first time I booted up my pc it worked just fine. Then I wanted to test another pc I had laying around with a similar alvorix rs880-uatx mobo, so I removed the ram from my first attempt and swapped them into my 2nd desktop to see which seemed faster. The 2nd pc had a slower processor so I went to return the ram to the first attempted hp p6823w and now, when I turn the pc on, the mobo has a green light (as always) the power supply starts along with fans and hdd. However my monitor stays in (sleep mode, no screen) and I have no beeps from the mobo speaker. After about 20 seconds or so you can hear the hdd slowing down almost like it's going to idle. Nothing else happens. I can't get into bios or anything. I've attempted to clear cmos and pwsd with no luck. Even when I put the original 1stick of 4gb pc3-10600u ram in dimm1, still no luck. Did I damage something? I appreciate any assistance! Thank you!

1 REPLY 1
Prométhée
Level 16
10,704 10,558 1,099 3,565
Message 2 of 2
Flag Post
HP Recommended

Hello
If I understood correctly ;
the computer worked!
you opened it, and placed a memory module, from another computer
it did not restart, you removed the new module, still the same problem, is that it?

have you taken the usual precautions (static electricity)
have you not touched elements with the memory module, or other ..
Little luck, but try this
unplug the computer from the power outlet, unplug all peripherals (printer screens, etc.)

remove the modules, make sure to keep the original one and not the new one, which you will then have to replace!
Long press the power button
replace the original module, then keyboard / mouse screen
restart
if the computer does not start the motherboard may be damaged

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation