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DEEZPCZ
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Message 1 of 2
278
Flag Post

PAVILION DESKTOP POWERS UP BUT NO SCREEN, MOUSE OR KEYBOARD

‎11-16-2019 06:48 AM

HP Recommended

HI  I HAVE AN HP PAVILION P7-1233 DESKTOP.  LATELY WHEN YOU POWER IT ON, THE MONITOR, KEYBOARD AND MOUSE DO NOT POWER ON.  ITS FANS ARE WORKING BUT THATS IT.  ITS RUNNING WINDOWS 7   IM ON DISABILITY AND CANT AFFORD A NEW PC.   THANKS FOR YOUR HELP.

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1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎11-18-2019 11:42 AM

HP Recommended

@DEEZPCZ  Welcome to HP Community!

 

  • Have you checked with a different monitor?
  • Please let me know when it was working before.
  • Please check the cable connection.

 

In the meantime perform the below troubleshooting steps and check.

 

  1. Power on your PC
  2. Press Esc
  3. Select F2 at the prompt.
  4. Choose System Tests (Fast Test performs a 4-minute hardware check

Please perform the power drain and check.

 

Please remove all the peripherals connected to the computer, then shut down the computer if it is on and then press and hold the power button and F6 key for around 10 seconds.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

 

 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

 

 

Have a great day!

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