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PC doesn't accept pin or password from physical keyboard but does accept it from virtual keyboard

HP Recommended
ENVY Desktop - 750-197c
Microsoft Windows 10 (64-bit)

On start-up PC doesn't accept any keys from physical keyboard, but does accept input from virtual one. Even more: after click on "easy access" and waiting for a few sec. password box become activated and accepts keys from physical keyboard. It is going on for a few month now and the behavior seems independent from OS because since the start of the problem there were few OS updates (Window 10)


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