cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
Level 1
7 4 0 0
Message 1 of 2
179
Flag Post
HP Recommended

PC doesn’t startup

‎01-11-2020 08:26 AM

Product: Omen HP 870-024nl
Operating System: Microsoft Windows 10 (64-bit)

Please help me, my LED are working and also I hear the sound when I turn on the pc but I don’t know why now it doesn’t appear in the screen and also the keyboard and mouse don’t work

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
21,468 21,456 1,418 2,075
Message 2 of 2
102
Flag Post
HP Recommended

PC doesn’t startup

‎01-13-2020 04:20 PM

@POW3RTV,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation