-
×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
-
×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
- HP Community
- >
- Desktops
- >
- Desktop Boot and Lockup
- >
- PC is stuck in the HP Setup Utility - and cannot select any ...
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

PC is stuck in the HP Setup Utility - and cannot select any options other than save changes and exit
05-20-2021 10:08 AM

PC is stuck in the HP Setup Utility - and cannot select any options other than ''save changes and exit''
when i restart it - opens up in same place on the menu with no options.....curser arrows dont move to any other options
05-20-2021 10:27 AM

Hello
can you say a little more
Before the problem, did you do anything in particular?
When you restart, the computer returns to the bios menu, but it is blank, is that what you are saying?
Please remember to mark the answers this can help other users
was this reply helpful , or just say "thank you " ? Click on the yes button
05-20-2021 10:51 AM

try this
HP PCs - Testing for Hardware Failures | HP® Customer Support
Please remember to mark the answers this can help other users
was this reply helpful , or just say "thank you " ? Click on the yes button
05-20-2021 12:28 PM

Thanks for looking
Have found the issue.............tracked it down to a faulty wireless keyboard - ! didnt even thiink they worked in DOS so had a wired one too

Didn't find what you were looking for? Ask the community