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‎06-23-2022 04:09 PM

HP Recommended
Product: HP ENVY Desktop - 700-515xt CTO
Operating System: Microsoft Windows 10 (64-bit)

Hear Widows startup music. Blank screen. Changed battery on motherboard and reseated RAM. 2 different monitors and 2 battery changes. No resolve yet.

Category:
1 REPLY 1

‎06-24-2022 07:05 AM

HP Recommended

Hello @Masman 

 

Please tell me the full product name and product number (p/n) of your computer. You will find this information on the back or side of it printed in small letters.

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

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