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- Desktop Boot and Lockup
- PC will not wake up after sleep mode (2nd posting)

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02-21-2024 01:05 PM - edited 02-23-2024 09:14 AM
Bought yesterday. PC goes into sleep mode as it should. The power light is blinking, as it should. I return after some time (an hour or so) and I see the power light is on solid. I try to wake the pc with mouse to no avail. I try with the keyboard also to no avail. I try the physical power switch, it also does nothing. I have to push and hold the power button for ten or so seconds until the power light goes off. I can then press the power button again and it comes on. Any suggestions would be greatly appreciated.
Please advise if this problem should be posted elsewhere.
Thanks.
02-23-2024 06:46 PM
Newer Windows PCs use a hybrid sleep mode which is not reliable -- as you have found out the hard way.
I kept having this problem ALL THE TIME with my previous desktop because it took so long to boot into a working desktop, that I let it turn itself off and sleep.
Then I built a new one last year, and with an NVMe drive, it boots up completely inside of 5 seconds -- so I quit using sleep and hibernate.
I wish there was a simple solution (other than the one I found) but there is not -- you either live with the longer boot time, or you live with the unreliable sleep issue. If this were mine, I would go into the Power settings and disable sleep. The longer wait is frustrating, true, but at least you won't have the wake-up issues.
I am a volunteer and I do not work for, nor represent, HP
02-23-2024 10:43 PM
Thank you so much for taking the time to answer my concern. If there is anyone else having the same problem, I would welcome the input. If this is such a wide-spread issue, I am surprised Microsoft hasn't addressed the problem.