cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
6 3 0 0
Message 1 of 1
147
Flag Post
HP Recommended

PC won't boot or access bios after windows update

HP Compaq pro 6300
Microsoft Windows 10 (64-bit)

Hello.

I have a HP Compaq Pro 6300 PC. I recently downloaded the latest windows 10  update. When the update installed, the computer restarted, but it was showing nothing on screen for 15 minutes, so I decided to reset it from the power button. After I did that, the computer turned on and this message appeared " Initializing Intel boot agent GE v1.3.81". I restarted the computer multiple times but I can't make it to boot to windows or access the BIOS. Do you think that it is bricked? I'm stuck with an non usable PC. Can someone help me? 

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation