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HP Recommended

PC wont boot

‎07-25-2019 09:53 AM - last edited on ‎07-25-2019 10:01 AM by Moderator

Product: Hp Pavilion 20 all in one
Operating System: Microsoft Windows 8.1 (64-bit)

Hello,

I own an HP pavilion 20 all in one PC with

Model Number - 20-b086in

serial number-[edited]

Product number - H3W32AA#ACJ

My problem is when i connect the power cord and try switch on the pc the small led next to the cord behind the pc blinks once and nothing happens ahead . My pc wont start and nothing happens after the blink.

I tried to plug the cord in various walls but to no avail.

Please help team Hp.

 

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HP Recommended

PC wont boot

‎07-28-2019 03:13 AM

Hi @AD991

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. This looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options for your computer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Asmita
I am an HP Employee

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