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AD991
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Message 1 of 2
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Flag Post

PC wont boot

‎07-25-2019 09:53 AM - last edited on ‎07-25-2019 10:01 AM by Retired

HP Recommended
Product: Hp Pavilion 20 all in one
Operating System: Microsoft Windows 8.1 (64-bit)

Hello,

I own an HP pavilion 20 all in one PC with

Model Number - 20-b086in

serial number-[edited]

Product number - H3W32AA#ACJ

My problem is when i connect the power cord and try switch on the pc the small led next to the cord behind the pc blinks once and nothing happens ahead . My pc wont start and nothing happens after the blink.

I tried to plug the cord in various walls but to no avail.

Please help team Hp.

 

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎07-28-2019 03:13 AM

HP Recommended

Hi @AD991

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. This looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options for your computer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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