• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

i have a new Z4 Workstation running Windows 10 Pro.

 

when I turn on my workstation I get the following error during boot up before windows starts.

 

POST Error

919-Front USB 3.0 Not connected

Press ENTER to continue

 

The USB ports on the front of my workstation do not work. The rear USB ports work fine.

 

Is it likely there is a physical cable that is not connected? I have googled and that seems to be the case for other similar boot errors, but I have not found one for Error Code 919.

 

Thanks in advance for your assistance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.