PPower-on Authentication

[Scorpio47]

I have two user options for Power-on Authentication option one is name I gave my desk top slash my full name option 2 my PC  name backslash new user both reject my password after three incorrect PW I'm promoted to turn off PC and back in. Have done this numerous times without success

[itsmyname]

@Scorpio47 -- it is more likely that the "power-on" password is something completely different than  the "computer_name\user_name" format. 

Unfortunately for you, the Rules of Participation for this discussion forum prevent anybody from giving you  (or a technician at a computer-store) any advice on how to bypass the power-on password.   

Sorry.

[WAWood]

@Scorpio47 

BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. So, you can't just buy a replacement chip and swap them. Also, neither your nor HP can reset the BIOS password on the current motherboard. Thus, replacement of the motherboard is required with one that has a BIOS chip that does not have a password in the firmware. This is very expensive to do and can often cost more than simply replacing the PC

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do anything for you -- but we can not assist in that in any way.

[itsmyname]

@Scorpio47 -- Also, neither your nor HP can reset the BIOS password on the current motherboard.

I disagree. Contact HP. They have "ways" of helping, for a desktop computer.

> you would have to take the PC to a local repair facility to see if they can do anything for you 

I think that you will be pleased, if you take your computer to any local "owner/operator" computer store., and explain your issue. 

The "Rules of Participation" for this discussion forum prevent me from directly assisting you.