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03-19-2022 07:36 AM - last edited on 03-19-2022 10:20 AM by RodrigoB
I have a vostro 420 desktop I have been trying different passwords to get in my mother is the original owner but she hasn't used in a very long time and has forgotten this password I'm not sure what to do at this point she wants to be able to get into the computer without losing all of her pictures. Please help
03-19-2022 10:20 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
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