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‎08-16-2017 05:20 AM - edited ‎08-16-2017 05:22 AM

HP Recommended
Product: ProDesk 400 G4

Hi!

I get new HP ProDesk 400 G4 and first of all I set the password of the administrator of BIOS.

After reset I can't enter into Bios. Three times I try to enter the password which has entered for the administrator, and the password wrong.

How to solve this problem? How to reset the password?

 

P.S. There are no OS on this PC.

 

Thanks in advance!

 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-16-2017 06:40 AM

HP Recommended

@Shaman_2010

 

Remove the password jumper then power-on for a few seconds.

 

Power down then replace jumper and reboot.

 

400G4.JPG

 

REO

View solution in original post

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5 REPLIES 5

‎08-16-2017 05:32 AM

HP Recommended

@Shaman_2010

 

Do you have the Microtower or the Small Form Factor???

 

REO

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‎08-16-2017 06:02 AM

HP Recommended

Small Form Factor.

Thanks.

Was this reply helpful? Yes No

‎08-16-2017 06:40 AM

HP Recommended

@Shaman_2010

 

Remove the password jumper then power-on for a few seconds.

 

Power down then replace jumper and reboot.

 

400G4.JPG

 

REO

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‎08-16-2017 07:02 AM

HP Recommended

Thank you very much!

It works!

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‎08-16-2017 07:36 AM

HP Recommended

Your very welcome @Shaman_2010

 

REO

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