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‎01-19-2022 07:23 PM

HP Recommended
Product: Pavillion Slimline 400-214 PC
Operating System: Microsoft Windows 8.1 (64-bit)

Instead of booting up it replies with the error message "

Category:
2 REPLIES 2

‎01-20-2022 02:51 AM

HP Recommended

@Gmod_Player -- a few possibilities:

 

  1. the power-cord from the power-supply to the disk-drive has become unconnected -- loose?
  2. the data cable from the motherboard to the disk-drive has become unconnected
  3. within BIOS SETUP, your disk-drive is NOT listed as an eligible "bootable" device
  4. the disk-drive has failed (the motor that spins the recording surface has frozen, or the electronic board on the bottom of the disk-drive has "fried")

I recommend that you take your computer to a certified computer technician, for trouble-shooting & repair.

 

However, if your computer was purchased less than 12 months ago, contact HP Support, to exercise the HP Warranty. HP will repair/replace your computer, at their expense.

 

 

 

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‎01-20-2022 11:23 AM

HP Recommended

hi

@Gmod_Player 

Before paying, a professional, who may take you for a cash cow, do some checks:

Check if it is this model

HP Pavilion Slimline 400-214 Desktop PC Product Specifications

Release date 27-Jan-2014

Most definitely no longer under HP warranty

 

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