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‎12-15-2023 08:00 AM

HP Recommended
Operating System: Microsoft Windows 11

I bought my up all in one desktop about 2 months ago and have no issues. I turned it off yesterday by going to the start and selecting shut down. This morning it won’t come on. Iv tried different plugs and the light on the back is on indicating it is receiving power. But when I press the power button no light comes on no beeps or anything. What can I do to get it to turn on? I work from home so I need it asap

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‎12-15-2023 09:58 AM - edited ‎01-25-2024 06:00 AM

HP Recommended

Unplug from wall.  Press the power on button a few times to discharge the power supply.

 

Connect the power cord and hold down the power button for minimum of 20 seconds.  If it does not start then tap the power button again.

 

If it still does not start then repeat the above once more time.

 

Check warranty and call for repair info:

https://support.hp.com/us-en/checkwarranty

https://www.hp.com/us-en/contact-hp/ww-contact-us.html

 

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