01-27-2020 03:45 PM
please I need help with my pc. It’s having like a big problem because it starts up but there is no usb power or the windows logo on my monitor. I searched and I found someone that said that the motherboard is the problem but i don’t think so
01-27-2020 05:06 PM
Welcome back to the forum.
I am not a HP employee.
Are you getting power from the wall outlet?
You should see a solid green power supply LED at the rear of the case. No PSU LED suggests trying a different outlet or check the circuit. The power supply may have failed if you have utility power.
Any LEDs on the motherboard or HDD/optical drive sounds when you start the PC? Any top or front case LED activity?
Only use a monitor when starting the PC since you have no USB function for the mouse and keyboard.
It could be the power supply, a short caused by a component connected to the MB or a bad peripheral device.
It could be the MB or (very unusual) the CPU.
01-27-2020 11:23 PM - edited 01-27-2020 11:25 PM
After the Completing Pervious Step then You will Go through this Page.
moi traffic violation Which is Result Page Here The Arrows are notice implies First Arrow which is Explaing the Document Type Simply Select the Type it very well may be any sort See the Next Image for additionally Understanding this Button.
01-28-2020 07:21 AM
No video and no mouse/keyboard function but you see LED activity and hear startup sounds when you turn on your PC. The power supply LED at the back of the case is solid green.
I think you have a power supply or motherboard problem if you are only connecting the above devices to the PC, the connections are secure, and the devices work correctly.
I can only guess without having physical access to your PC. It is tough to diagnose a hardware problem in a forum.
01-28-2020 03:16 PM
You would have to replace the MB if you believe it has failed.
It could also be a component connected to the MB. You have to troubleshoot all components before you conclude the MB is the cause.
It could also be the PSU.
Did you ever use a car to find the interior lights and radio work but the car will not start?