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OMEN by HP 40L Gaming Desktop PC GT21-0000i (392G3AV)
Microsoft Windows 11

Hi, I recently bought a new processor for my pc. It’s an intel i5 14th gen with lga 1700 socket and I have hp8918 00 motherboard.  I did a bios update and then installed the processor. My pc wouldn’t boot up, the leds would turn on for a second and so would the fan but it immediately turns off. After days of trying to figure out what is wrong I assumed it was a faulty processor. I just got a new one (same model) and it’s doing the same thing. My old processor works still, what are the chances both the processors are faulty?

4 REPLIES 4
HP Recommended

Greetings @Grant9077 

 

Welcome back to the Forum.

 

Check this Site for compatible 65 watt TDP CPUs.

 

An Intel "K" CPU (if purchased) would not be detected by your PC's MB/BIOS.

 

Regards

HP Recommended

It is an i5 14400F

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I looked at my motherboard and there’s broken stuff on it and it looks terrible in multiple places so I figured it could be that, but my computer still works with the of processor 

HP Recommended

Greetings @Grant9077 

 

The 14400F is compatible.

 

Broken or bent CPU socket pins would produce a POST error using all CPUs.

 

I don't know what's going on.

 

You would have to attempt a MB repair, if possible, using an electronic Tech or replace the MB.

 

Regards

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